The Ten Commandments Of Holiday Shopping: How Not To Be A Cranky Customer

The other day a co-worker (perhaps at the end of her shift, at the end of working six straight days of holiday madness) suggested told me to blog about cranky customers. Now being the autonomously creative guy I am, I usually pay no heed to requests demands, and as I was in the first hour of working after a couple days off and the John Denver and The Muppets Christmas CD was NOT playing at the time, I was in a rather good mood, when all holiday-shopping customers looked like they had just walked out of Johnny Mathis's rendition of "Winter Wonderland" and the only thing cranky in my world was my old war-wound left pinkie (a victim of a thumb-wrestling bout gone awry with a Salvation Army bell-ringer back in the 80s). Thus, I kind of dismissed the idea that customers could be cranky at all. Well, a few hours later, I had an inkling. But far be it for me to Scrooge all over anybody's Yule time cheer. So instead of whining all about nasty customers (maybe 1%, how ironic?) and recognizing that they are truly the lifeblood of, well, of my paycheck, to be blunt, I will simply offer some tips on how you can avoid being called a "cranky" customer by some hard-working, well-meaning, friendly (and trust me, they don't get much friendlier than said co-worker) retail employee. Now I know I have covered some of this before, but this is official; I am codifying these behaviors in the ALL POWERFUL form of TEN COMMANDMENTS (all I've ever wanted for Christmas is Charlton Heston's mien). Follow these dicta and you won't necessarily achieve eternal salvation, but I promise you you will not contribute to others' madness, which in this silly world is a pretty good merit badge to earn.

The Ten Commandments of Holiday Shopping

1. Thou shalt leave thine cellphone in the car.
2. Thou shalt wait thine turn and never assume that simply yelling, "Excuse me!" will grant thou instant service.
3. If thou art paying with a check, have thine driver's license handy and use the time in line to make out the check as completely as possible; nothing unnecessarily slows down a long line (the line thou've been silently [or not so silently] cussing for ten minutes) than an unprepared check-writer.
4. Thou shalt realize that holiday shopping is not some kind of quasi Price Is Right game; don't gather a bunch of merchandise, have the register person ring it all up, then start asking the register person to "take that one off" until thou reaches thine spending limit; either do the math in thine head while gathering, or bring a non-cellphone-feature calculator.
5. Especially as we get closer to Christmas, thou shalt not hold the store, or especially the specific employee trying to help thou, responsible for not having the item thou seeks. Lots of people celebrate the holidays by purchasing merchandise for others--it's definitely possible that the item thou seeks hast been sought by others who have gotten here first (see the early bird thing for further clarification). Thine loved ones love thou. If thou can't purchase the only thing they want for Christmas, in all likelihood (if they're really worth loving) they will still love thou even if thou doesn't buy them that particular thing. So chill out, thou.
6. Thou shalt certainly make sure thou hast an acceptable form of payment (most stores don't operate on the barter system anymore, 'tis a pity) and that thou hast sufficient funds available in that form of payment, before thou reaches the point of having to fork over the payment.
7. If thou art paying in cash, please arrange the bills so they're all facing the same way and hand them to the register person when he or she is ready to accept them; thou shalt not toss a bunch of crumpled bills on the counter in disdain that thine purchases cost as much as they do. Furthermore, an endless search for the correct change is almost as bad as waiting until the last minute to search for thine checkbook and start making it out, asking what the date is, what is the name of this store, how much was that again--making change is easy for a register person; really it's no problem.
8. Thou shalt never say, in the event of a piece of merchandise not having a price sticker or not immediately ringing up, "I guess it's free, then, hunh? (chuckle chortle snort chuckle)." Nothing is free in life, and thou art only the billionth person to utter that bon mot.
9. Thou shalt not make the assumption, especially the week of Christmas, that all the "good" merchandise is still stacked in some nebulous "back" just waiting for thou to show up and shop. What's on the shelves is what's available for purchase; what's not, is not.
10. Thou shalt realize that obscure items that were "on that table right there" back in August have probably been moved and quite possibly been sold, gotten rid of, or even stolen since then. Shit happens. Merry Christmas.